WHY PEOPLE BUY FROM US

People Reasons

Honesty and Integrity
Because I spoke with Ron personally several times, and believed him to be a man of integrity, dedicated to helping people self publish in an affordable and professional manner.
I felt RJ was honest in their dealings.
The reasons that Ron gives on the website for having started the business appealed to me - he seemed genuine, not in it just to make a fast buck. Very streamlined service.
After I started losing money with POD Publisher I realized that your site was telling the truth.
The clarity of information regarding author rights - no shady information
Appeared to answer my questions and I felt like you were honest with your personal messages.
Your offer’s seemed fair and your work turned out to be excellent.
Jonathan and Dana were very kind to me in the very beginning and they were honest, spoke honestly and didn’t try to fake anything.
I own the ISBN, something they (POD Publishers) don’t tell you, but you do!

Customer Service

You answered all my questions with ease and were very easy to work with even before I published with you.
You guys are great. You make it very easy for a first timer to go through the steps to get a pro book published.
Price plus customer service.
Being able to talk with your rep. right away.
Great support and free information.
Price was excellent and customer service (phone conversations especially with Bob Powers, helped a lot in my selection. Bob was very friendly, genuinely interested in helping me, and professional, other staff members were very helpful.
You had the capability to do high res scanning as my illustrator created original art, you were in NY so I could have input on the project and once I met Dana I felt comfortable having my project with you.
After talking with Bob Powers, I found the customer support to be very helpful.
You seemed user-friendly, Jacki and co. were very gratifying to work with.
Friendly and helpful staff, competitive prices, prints in US.
The people and helpfulness.
Price and the wonderful people who helped me every step of the way. I can’t say enough about the great people that work at RJ Communications!
The fact that everything was linked with everything else. Particularly the distribution link. Also an amazingly human person at the end of my first phone call: A personal phone call to a laid back guy at home with a dog barking.
All the help and hand holding you offered at NO extra charge; very responsive and great marketing of your services.
From day 1, the company was helpful.
Time, price, people, Good people who knew what they were doing.
An initial phone call to Jonathan Gullery confirmed my opinion of your services.
Because of your helpfulness and e-mails.
Because of the ease to publish with RJ Communications and the support that the staff were offering.
Talked to Ron, liked him a lot and felt you were better fit.
Love the quality of my books, the rapid delivery service and the cordiality and professionalism of the staff.
I found the people friendly and reliable.
After seeing your website and talking with Bob, it just looked so easy and much more economical.
Referred by other or repeat customers
Because of the quality of the work I saw, and Barry C’s satisfaction with his experience.
I’ve done several books with RJ Communications prior to this one.
Recommended by another company.
Recommended by business associate.
Good recommendation from other authors.
Good referral from another author.
Did so in the past.
Beth B said you were good.

Services Offered (Product)

I would not be a published author with my own publishing company if not for RJ Communications. They made it all “a piece of cake!”
It had everything from printing to cover design all-in-one.
I had a previous bad experience with a POD publisher
Although I had published successfully three times before, turned down this time by 4 firms. I was turning 87 years of age and could not longer wait.
The fact that everything was linked with everything else. Particularly the distribution link. Also an amazingly human person at the end of my first phone call: A personal phone call to a laid back guy at home with a dog barking.
I liked the fact that I could get a nice book cover, get my book published, have the option to display my book in your bookstore and sign up with Thor.
RJC fitted my needs perfectly.
One-stop shop.
Because it wasn’t a vanity, subsidy or POD. And because your prices and range of services were the best.
Ease of process.
RJ seemed to have numerous resources and good fees.
The Thor program.
Full service, including layout and cover.
Because you have made everything for a new author/publisher extremely easy.
I liked the fact that I maintained ownership of my book and did not need to use you for marketing purposes. Your price was the best I had found and when I received a sample product, I was pleased with the way it looked
We had also considered another publisher but they would not do as many photographs as we requested.
You could give me a definite cost estimates, not the ‘packages’.
Overall impression.
Your advice to keep my own ISBN.
The publishing basics handbook and web site.

Economy (price)

Cheaper than the company that published my book in hardcover.
It was more economical and easiest to get information.
Low price, quick turn around, no distribution obligations.
Competitive pricing.
Price and quality and additional information offered based on a conversation with Jonathan Gullery.
I’d been “lurking” for a year or so, and you matched the best quote I got. I wanted to work with you rather than directly with a printer for the “security” of it.
Price and professionalism.
Great price, great people
We did not self publish. We are publishers and used you because of price.
Price and distribution options
Cost, your book “Publishing Basics”, Great help!
Less expensive, cuts out the middle man
Needed lower per unit cost for direct, bulk sales
Best price, best service.
Prices were excellent, excellent help via the phone.
Excellent pricing.
The price could not be beat and the advice that Ron and Dana gave to us was so useful and practical.
Cost, control of cover and formatting.
Lower total costs.
Cost and control.